Start your career now as a communications specialist in this coastal gem on the North Sea
Booking Assistant (m/f/d)
Do you need a breath of fresh air? Then you’ve come to the right place!
In June 2017, we opened the Küstenperle, a 4* wellness hotel in Büsum, featuring 93 rooms and suites, four function rooms for up to 250 people, the ‘Deichperle’ restaurant, the ‘Schneiders’ bar, and a spa and wellness area with four treatment rooms, a swimming pool, three saunas and a fitness and exercise room. Situated right by the family lagoon in Perlebucht.
Benefits
- Respect is key – We value every single member of staff (m/f/d) and foster a respectful and supportive working environment
- Modern & pleasant – A working atmosphere where you can really feel at home
- Interesting tasks – An exciting role where you’ll share responsibility for the well-being of our guests
- Stunning views – Views of the Büsum Wadden Sea and career prospects
- Perlen uniforms – Some are provided by us and are then washed and ironed ;)
- Perlen discounts – In-house and in Büsum :)
- Holidays whenever you want! – There’s just a short break at certain times and for special events, such as the Christmas and New Year period, so that everyone can take their preferred time off
- Fair time recording – transparent, traceable and accurate to the minute – not a single minute is lost with us
- A safe haven – a year-round, crisis-proof job in an innovative and sustainable company
- Growing together – annual staff development reviews so that you can grow and we can move forward together
Skills
- Independence, a willingness to serve others and a strong affinity for a daily, team-oriented way of working
- Good sales skills and organisational ability
Qualifications
- Desirable – at least one year’s professional experience in reservations or at a hotel reception desk
- Good IT skills; experience with hotel software (preferably Mews) is desirable
Responsibilities
- Receiving and processing all guest correspondence via a wide variety of channels, in particular booking enquiries and booking confirmations
- Processing online bookings via OTAs and other tour operators
- Monitoring options
- Occasionally standing in for the Front Office team during breaks and in the event of other absences
